Privacy Policy
Effective Date: October 11, 2025
Last Updated: November 11, 2025
Welcome to Genverse, an AI-powered video generation platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile/desktop applications, or interact with our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
Interpretation and Definitions
- Website Refers to Genverse, accessible from https://genverseai.com
- Application (App) Refers to the software program provided by Genverse for mobile or desktop devices
- Account A unique account created for you to access our Service
- Company Refers to Genverse
- Cookies Small files placed on your device by a website
- Device Any device that can access the Service (computer, phone, tablet)
- Personal Data Information that relates to an identified or identifiable individual
- Service Refers to the Website and/or Application
- Third-party Social Media Service Any website or social network through which a user can log in or create an account
- You The individual accessing or using the Service, or the company on whose behalf such individual is accessing the Service
Information We Collect
Personal Data
While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:
- Email address
- First and last name
- Usage Data (IP address, browser type, pages visited, time spent, etc.)
- Information from third-party social media accounts (if you choose to sign in via Google, GitHub, etc.)
- Cookies and similar tracking technologies
When you use our mobile or desktop application, we may also collect device information (device type, operating system, unique device identifiers) and, with your permission, location data and camera/microphone access for video generation features.
Information from Third-Party Services
If you sign in using a third-party service (e.g., Google, GitHub), we may receive your name, email address, and profile picture from that service. We do not control how third parties collect or use your data; please review their privacy policies.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track activity on our Service and store certain information. Technologies used may include:
- Session Cookies: Temporary cookies that expire when you close your browser
- Persistent Cookies: Remain on your device until deleted or expired, used to remember preferences
- Usage Data: Automatically collected data about how you interact with the Service
You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some features of our Service.
App-Specific Permissions
Our mobile/desktop applications may request the following permissions:
- Camera Access To capture images or videos for generation purposes
- Microphone Access To record audio for video generation features
- Push Notifications To send you updates about your video generation tasks
You can manage or revoke these permissions at any time through your device settings.
Face Data and Biometric Information
If you upload images containing faces for video generation, we may process facial features to generate AI videos. We do not store biometric templates or use face data for identification purposes beyond the scope of your requested video generation. Face data is processed temporarily and deleted after generation is complete, unless you explicitly choose to save the generated content.
How We Use Your Information
- To provide, operate, and maintain our Service
- To process your video generation requests
- To manage your account and provide customer support
- To send you updates, promotional materials, and other information (you may opt out)
- To monitor usage and improve our Service
- To detect, prevent, and address technical issues or fraudulent activity
Data Retention
We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Usage Data is generally retained for a shorter period, except when used for security or to improve functionality. Generated videos and associated metadata are retained according to your account settings and our Terms of Service.
Your Data Protection Rights
- Access, update, or delete your Personal Data via your account settings
- Withdraw consent for data processing (where applicable)
- Lodge a complaint with a data protection authority if you believe your rights have been violated
Security of Your Data
We use commercially reasonable security measures to protect your Personal Data. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Content Restrictions and Prohibited Use
You agree not to upload or generate content that:
- Is illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable
- Infringes on intellectual property or privacy rights
- Contains malware, viruses, or harmful code
- Involves unauthorized face swapping, deepfakes, or impersonation
- Exploits or endangers minors
Violations may result in account suspension or termination, and we may report illegal activity to law enforcement.
Opting Out and Managing Preferences
- Cookies Configure your browser settings to refuse cookies
- Marketing Communications Unsubscribe via the link in our emails or contact us
- Account Deletion Request account deletion via account settings or by contacting [email protected]
Do Not Sell My Personal Information
We do not sell your Personal Data to third parties. If our practices change, we will update this Privacy Policy and provide you with opt-out mechanisms as required by law.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the 'Last Updated' date
- Sending you an email notification (for significant changes)
Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Genverse
Email: [email protected]
By using Genverse, you acknowledge that you have read and understood this Privacy Policy.